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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
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Best for Startups

Medium

Where good ideas find you.

VS
Solid Contender

Intercom

The AI-first customer service platform.

Disclaimer: Data is indicative. Verify on official sites.

Is this your product?
Is this your product?
Feature
Medium
Recommended
Intercom
Feature Score
82
86
API Access
SSO
Enterprise
Enterprise
Support Priority
24/7
Email
Mobile App
Custom Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Medium
$0
EST. MONTHLY
Intercom
$740
EST. MONTHLY

Projected Scaling Costs

Team Size
Medium
Intercom
1 Users
$0
$74
10 Users
$0
$740
50 Users
$0
$3,700
100 Users
$0
$7,400

Analysis: Medium

Free
Starting At
Pricing Model
Starting price.
4.5
/ 5.0 Score
User Rating
Community score.
Visit Medium
Partner Program
Official Site
Get the best deal.

Medium Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.
  • Generous free-forever tier.

Medium Cons

  • Advanced features require premium plans.

Stack Compatibility Check

Select the tools you already use to see how well Medium integrates.

Analysis: Intercom

$74
Starting At
Pricing Model
Starting price.
4.4
/ 5.0 Score
User Rating
Community score.
Visit Intercom
Early Stage Program
Official Site
Get the best deal.

Intercom Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Intercom Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Intercom integrates.

StackBot AI

Online • Comparing Medium vs Intercom
I've analyzed both Medium and Intercom. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

Deep Dive Reviews

Full Review
Is Medium Worth It in 2026?
Full Review
Is Intercom Worth It in 2026?

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