Best for Startups
Medium
Where good ideas find you.
VS
Solid Contender
Zendesk
Championing great customer service.
Disclaimer: Data is indicative. Verify on official sites.
Is this your product?
Is this your product?
Feature
Medium
Recommended
ZendeskFeature Score
82
84
API Access
SSO
Enterprise
Enterprise
Support Priority
24/7
Email
Mobile App
Custom Branding
Cost Projection
Based on entry-level paid plans.
10
1 USER500 USERS
Medium
$0
EST. MONTHLY
Zendesk
$190
EST. MONTHLY
Projected Scaling Costs
Team Size
Medium
Zendesk
1 Users
$0
$19
10 Users
$0
$190
50 Users
$0
$950
100 Users
$0
$1,900
Analysis: Medium
Free
Starting At
Pricing Model
Starting price.
4.5
/ 5.0 Score
User Rating
Community score.
Visit Medium
Partner Program
Official Site
Get the best deal.
Medium Pros
- Streamlined user onboarding.
- Highly customizable dashboard.
- Generous free-forever tier.
Medium Cons
- Advanced features require premium plans.
Stack Compatibility Check
Select the tools you already use to see how well Medium integrates.
Analysis: Zendesk
$19
Starting At
Pricing Model
Starting price.
4.3
/ 5.0 Score
User Rating
Community score.
Visit Zendesk
6 Months Free
Official Site
Get the best deal.
Zendesk Pros
- Streamlined user onboarding.
- Highly customizable dashboard.
Zendesk Cons
- Advanced features require premium plans.
- Smaller community marketplace.
Stack Compatibility Check
Select the tools you already use to see how well Zendesk integrates.
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Online • Comparing Medium vs Zendesk
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