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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
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Solid Contender

Intercom

The AI-first customer service platform.

VS
Best for Startups

New Relic

The all-in-one observability platform.

50%Intercom
User Preference Split
50%New Relic
Best Value
New Relic

Starts at Free

Top Rated
Intercom

4.4/5 from users

Most Popular
Intercom

Trusted by 25k+

Disclaimer: Data is indicative. Verify on official sites.

Founder?Claim Dashboard
Founder?Claim Dashboard
Feature
Intercom
Recommended
New Relic
Feature Score
86
88
REST API Access
SAML/SSO Security
Enterprise
Enterprise
24/7 Priority Support
24/7
Email
iOS/Android App
White-Label Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Intercom
$740
EST. MONTHLY
New Relic
$0
EST. MONTHLY

Projected Scaling Costs

Team Size
Intercom
New Relic
1 Users
$74
$0
10 Users
$740
$0
50 Users
$3,700
$0
100 Users
$7,400
$0

Analysis: Intercom

$74
Efficiency: 85/100
Cost Efficiency
Pricing vs Value ratio.
4.4
Sentiment Hub
User satisfaction index.
Provision Intercom
Early Stage Program
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

Intercom Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Intercom Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Intercom integrates.

Analysis: New Relic

Free
Efficiency: 78/100
Cost Efficiency
Pricing vs Value ratio.
4.4
Sentiment Hub
User satisfaction index.
Provision New Relic
100GB Free/Mo
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready
💎 Generous Free Tier

New Relic Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.
  • Generous free-forever tier.

New Relic Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well New Relic integrates.

Migration Calculator

Estimate the effort to switch from Intercom to New Relic.

Based on Support industry avgs
Team Size10 Users
Time to Migrate
15 Hours
Total downtime/setup
Data Export
CSV
Recommended format
Est. Cost
$750
In labor/consulting

StackBot AI

Online • Comparing Intercom vs New Relic
I've analyzed both Intercom and New Relic. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

Frequently Asked Questions

Deep Dive Reviews

Full Review
Is Intercom Worth It in 2026?
Full Review
Is New Relic Worth It in 2026?

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