Dialpad vs Microsoft Teams

Audit Updated: April 2026
Comparison Data: 46d old
Review cycle: 30d
Last verified: 2026-02-24

The Verdict

For most teams, Dialpad is the better choice due to its verified performance and transparent pricing.

Get Dialpad Official Recommendation
Metric
Dialpad
Microsoft Teams
Starting Price
$99/mo
$12/mo
API Latency
576ms
512ms
User Rating
4.3 / 5.0
4.3 / 5.0
Market Scale
1M+
10M+

Decision Fit

Weighted model based on cost, speed, reliability, and adoption. Use it as a decision aid, not an absolute truth.

Dialpad
64
/100 overall fit
Microsoft Teams
82
/100 overall fit
Cost
25
78
Performance
71
76
Reliability
86
86
Adoption
72
90
Cost weight: 25%
Performance weight: 25%
Reliability weight: 30%

Why choose Dialpad?

  • Industry standard with massive community support.

Why choose Microsoft Teams?

  • Industry standard with massive community support.

Pricing & True Cost

Annual TCO Estimator

Estimated total cost of ownership per year.

Seats:
Dialpad$11,880/yr
Microsoft Teams$1,440/yr
Projected Savings
$10,440

You save 88% annually by choosing Microsoft Teams over Dialpad for a team of 10.

Feature Breakdown

Feature
Dialpad
Recommended
Microsoft Teams
Feature Score
84
95
Message History Limit
Unlimited
10k Messages
4K Video Huddles
4K / HD
HD
Screen Sharing
Zapier Integrations
2000+
500+
Cloud Storage
10GB/user
5GB/user

Frequently Asked Questions

Frequently Asked Questions

What is the main difference between Dialpad and Microsoft Teams?
Dialpad is generally categorized under Communication and is best known for its 4.3/5 user rating. Microsoft Teams, also in Communication, offers a strong alternative with pricing starting at $12/mo.
Which tool is cheaper, Dialpad or Microsoft Teams?
Based on our pricing data, Microsoft Teams offers a lower entry point at $12/mo, making it a potentially better choice for budget-conscious startups.
Is Dialpad good for small businesses?
Yes, Dialpad is highly rated (4.3/5) and is used by 1M+ teams, suggesting strong adoption among small to medium-sized businesses.
Do Dialpad and Microsoft Teams offer free trials?
Dialpad offers a free tier or trial.

Trust & Verification

Last verified: 2026-02-24
Confidence: High
Sources listed: 4
Primary metadata source
Dialpad pricing page
Microsoft Teams pricing page
Synthetic latency benchmarks (us-east-1, eu-central-1)

Structured vendor and catalog signals reviewed with standardized QA checks.

Reviewer Evidence Log

2026-02-24

Added structured trust metadata and standardized validation checkpoints.

Improves explainability and confidence before outbound tool decisions.

2026-02-24

Refreshed supporting context to align with current procurement workflow standards.

Reduces decision noise and improves repeatability of buying outcomes.

Sources & Methodology

Data verification performed by the StackCompare automated crawler. Pricing tiers and feature lists were last validated on April 2026. Latency benchmarks are synthetic tests run from AWS us-east-1 and eu-central-1 regions.