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Solid Contender

Zendesk

Championing great customer service.

VS
Solid Contender

Zoho CRM

Comprehensive CRM solution for growing teams.

50%Zendesk
User Preference Split
50%Zoho CRM
Best Value
Zoho CRM

Starts at $10/mo

Top Rated
Zendesk

4.3/5 from users

Most Popular
Zoho CRM

Trusted by 500k+

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Disclaimer: Data is indicative. Verify on official sites.

Feature
Zendesk
Recommended
Zoho CRM
Feature Score
84
86
REST API Access
SAML/SSO Security
Enterprise
Enterprise
24/7 Priority Support
24/7
Email
iOS/Android App
White-Label Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Zendesk
$190
EST. MONTHLY
Zoho CRM
$100
EST. MONTHLY

Projected Scaling Costs

Team Size
Zendesk
Zoho CRM
1 Users
$19
$10
10 Users
$190
$100
50 Users
$950
$500
100 Users
$1,900
$1,000

Zendesk

Primary Node
Solid Contender
4.3
Satisfaction Index
$19
Efficiency: 85/100
Cost Efficiency
Pricing vs Value ratio.
4.3
Sentiment Hub
User satisfaction index.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.

Infrastructure Audit

Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

Zendesk Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Zendesk Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Zendesk integrates.

Provision Zendesk

Zoho CRM

Secondary Node
Solid Contender
4.3
Satisfaction Index
$10
Efficiency: 78/100
Cost Efficiency
Pricing vs Value ratio.
4.3
Sentiment Hub
User satisfaction index.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.

Infrastructure Audit

Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

Zoho CRM Pros

  • 360-degree customer visibility.
  • Automated lead tracking workflow.

Zoho CRM Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Zoho CRM integrates.

Provision Zoho CRM

Migration Calculator

Estimate the effort to switch from Zendesk to Zoho CRM.

Based on Support industry avgs
Team Size10 Users
Time to Migrate
15 Hours
Total downtime/setup
Data Export
CSV
Recommended format
Est. Cost
$750
In labor/consulting

StackBot AI

Online • Comparing Zendesk vs Zoho CRM
I've analyzed both Zendesk and Zoho CRM. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

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