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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
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Solid Contender

Zendesk

Championing great customer service.

VS
Industry Standard

Slack

The enterprise messaging standard for teams.

47%Zendesk
User Preference Split
53%Slack
Best Value
Slack

Starts at $7.25/mo

Top Rated
Slack

4.8/5 from users

Most Popular
Zendesk

Trusted by 160k+

Disclaimer: Data is indicative. Verify on official sites.

Is this your product?
Is this your product?
Feature
Recommended
Zendesk
Slack
Feature Score
84
80
REST API Access
SAML/SSO Security
Enterprise
Enterprise
24/7 Priority Support
24/7
Email
iOS/Android App
White-Label Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Zendesk
$190
EST. MONTHLY
Slack
$72.5
EST. MONTHLY

Projected Scaling Costs

Team Size
Zendesk
Slack
1 Users
$19
$7.25
10 Users
$190
$72.5
50 Users
$950
$362.5
100 Users
$1,900
$725

Analysis: Zendesk

$19
Starting At
Pricing Model
Starting price.
4.3
/ 5.0 Score
User Rating
Community score.
Visit Zendesk
6 Months Free
Official Site
Get the best deal.

Zendesk Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Zendesk Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Zendesk integrates.

Analysis: Slack

$7.25
Starting At
Pricing Model
Starting price.
4.8
/ 5.0 Score
User Rating
Community score.
Visit Slack
Free Trial
Official Site
Get the best deal.
🔥 Fan Favorite🌍 Market Leader

Slack Pros

  • Real-time synchronization across devices.
  • High-fidelity audio/video huddles.
  • Top-tier community support.

Slack Cons

  • Advanced features require premium plans.

Stack Compatibility Check

Select the tools you already use to see how well Slack integrates.

Migration Calculator

Estimate the effort to switch from Zendesk to Slack.

Based on Support industry avgs
Team Size10 Users
Time to Migrate
15 Hours
Total downtime/setup
Data Export
CSV
Recommended format
Est. Cost
$750
In labor/consulting

StackBot AI

Online • Comparing Zendesk vs Slack
I've analyzed both Zendesk and Slack. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

Frequently Asked Questions

Deep Dive Reviews

Full Review
Is Zendesk Worth It in 2026?
Full Review
Is Slack Worth It in 2026?

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