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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
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Solid Contender

Zendesk

Championing great customer service.

VS
Top Rated Choice

Fireflies.ai

Generative AI for content creation and coding.

47%Zendesk
User Preference Split
53%Fireflies.ai
Best Value
Fireflies.ai

Starts at Custom

Top Rated
Fireflies.ai

4.9/5 from users

Most Popular
Fireflies.ai

Trusted by 500k+

Disclaimer: Data is indicative. Verify on official sites.

Founder?Claim Dashboard
Founder?Claim Dashboard
Feature
Zendesk
Recommended
Fireflies.ai
Feature Score
84
94
REST API Access
SAML/SSO Security
Enterprise
Enterprise
24/7 Priority Support
24/7
Email
iOS/Android App
White-Label Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Zendesk
$190
EST. MONTHLY
Fireflies.ai
$0
EST. MONTHLY

Projected Scaling Costs

Team Size
Zendesk
Fireflies.ai
1 Users
$19
$0
10 Users
$190
$0
50 Users
$950
$0
100 Users
$1,900
$0

Analysis: Zendesk

$19
Efficiency: 85/100
Cost Efficiency
Pricing vs Value ratio.
4.3
Sentiment Hub
User satisfaction index.
Provision Zendesk
6 Months Free
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

Zendesk Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Zendesk Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Zendesk integrates.

Analysis: Fireflies.ai

Custom
Efficiency: 78/100
Cost Efficiency
Pricing vs Value ratio.
4.9
Sentiment Hub
User satisfaction index.
Provision Fireflies.ai
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready
🔥 Fan Favorite

Fireflies.ai Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.
  • Top-tier community support.

Fireflies.ai Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Fireflies.ai integrates.

Migration Calculator

Estimate the effort to switch from Zendesk to Fireflies.ai.

Based on Support industry avgs
Team Size10 Users
Time to Migrate
15 Hours
Total downtime/setup
Data Export
CSV
Recommended format
Est. Cost
$750
In labor/consulting

StackBot AI

Online • Comparing Zendesk vs Fireflies.ai
I've analyzed both Zendesk and Fireflies.ai. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

Frequently Asked Questions

Deep Dive Reviews

Full Review
Is Zendesk Worth It in 2026?
Full Review
Is Fireflies.ai Worth It in 2026?

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