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Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
Notion AI reaches 10M users
Slack Huddles update: 4K Video support live
HubSpot pricing adjustment: +5% for Enterprise
Linear introduces Automated Workflows v2
New high-growth AI categories added to StackCompare
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Solid Contender

Zendesk

Championing great customer service.

VS
Solid Contender

8x8

Streamline your Communication workflows with 8x8's powerful platform.

50%Zendesk
User Preference Split
50%8x8
Best Value
8x8

Starts at $12/mo

Top Rated
Zendesk

4.3/5 from users

Most Popular
Zendesk

Trusted by 160k+

Disclaimer: Data is indicative. Verify on official sites.

Founder?Claim Dashboard
Founder?Claim Dashboard
Feature
Recommended
Zendesk
8x8
Feature Score
84
76
REST API Access
SAML/SSO Security
Enterprise
Enterprise
24/7 Priority Support
24/7
Email
iOS/Android App
White-Label Branding

Cost Projection

Based on entry-level paid plans.

10
1 USER500 USERS
Zendesk
$190
EST. MONTHLY
8x8
$120
EST. MONTHLY

Projected Scaling Costs

Team Size
Zendesk
8x8
1 Users
$19
$12
10 Users
$190
$120
50 Users
$950
$600
100 Users
$1,900
$1,200

Analysis: Zendesk

$19
Efficiency: 85/100
Cost Efficiency
Pricing vs Value ratio.
4.3
Sentiment Hub
User satisfaction index.
Provision Zendesk
6 Months Free
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

Zendesk Pros

  • Streamlined user onboarding.
  • Highly customizable dashboard.

Zendesk Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well Zendesk integrates.

Analysis: 8x8

$12
Efficiency: 78/100
Cost Efficiency
Pricing vs Value ratio.
4.3
Sentiment Hub
User satisfaction index.
Provision 8x8
Free Trial
Provision App
Official implementation.
ValueComplexity
Market Positioning
Market Quadrant
Competitive position.
Verified: 2026
SSL/TLS 1.3
Uptime: 99.9%
API: Ready

8x8 Pros

  • Real-time synchronization across devices.
  • High-fidelity audio/video huddles.

8x8 Cons

  • Advanced features require premium plans.
  • Smaller community marketplace.

Stack Compatibility Check

Select the tools you already use to see how well 8x8 integrates.

Migration Calculator

Estimate the effort to switch from Zendesk to 8x8.

Based on Support industry avgs
Team Size10 Users
Time to Migrate
15 Hours
Total downtime/setup
Data Export
CSV
Recommended format
Est. Cost
$750
In labor/consulting

StackBot AI

Online • Comparing Zendesk vs 8x8
I've analyzed both Zendesk and 8x8. My advice is AI-generated and for informational purposes only. What specific feature or use-case matters most to you?

Frequently Asked Questions

Deep Dive Reviews

Full Review
Is Zendesk Worth It in 2026?
Full Review
Is 8x8 Worth It in 2026?

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