Industry Standard
Jira
The #1 software development tool used by agile teams.
VS
Solid Contender
Zendesk
Championing great customer service.
Disclaimer: Data is indicative. Verify on official sites.
Is this your product?
Is this your product?
Feature
Jira
Recommended
ZendeskFeature Score
78
84
Task Dependencies
Gantt Charts
Paid Add-on
Time Tracking
Native
Integration
Automation
Advanced
Basic
Guest Access
Unlimited
5/Project
Cost Projection
Based on entry-level paid plans.
10
1 USER500 USERS
Jira
$77.5
EST. MONTHLY
Zendesk
$190
EST. MONTHLY
Projected Scaling Costs
Team Size
Jira
Zendesk
1 Users
$7.75
$19
10 Users
$77.5
$190
50 Users
$387.5
$950
100 Users
$775
$1,900
Analysis: Jira
$7.75
Starting At
Pricing Model
Starting price.
4.2
/ 5.0 Score
User Rating
Community score.
Visit Jira
7-Day Free Trial
Official Site
Get the best deal.
Jira Pros
- Agile-ready sprint planning.
- Visual timeline and dependency mapping.
Jira Cons
- Advanced features require premium plans.
- Legacy UI elements may feel dated.
Stack Compatibility Check
Select the tools you already use to see how well Jira integrates.
Analysis: Zendesk
$19
Starting At
Pricing Model
Starting price.
4.3
/ 5.0 Score
User Rating
Community score.
Visit Zendesk
6 Months Free
Official Site
Get the best deal.
Zendesk Pros
- Streamlined user onboarding.
- Highly customizable dashboard.
Zendesk Cons
- Advanced features require premium plans.
- Smaller community marketplace.
Stack Compatibility Check
Select the tools you already use to see how well Zendesk integrates.
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